Monthly Archives: July 2020

Tuesday, August 5, 2008

The National Hurricane Center (NHC) in Miami, Florida said a change in direction of Tropical Storm Edouard took the storm east of Galveston, Texas and away from a direct path across Houston.

The storm never reached hurricane status as its maximum sustained winds were clocked at 65mph. Sustained winds of 74mph are considered to be hurricane strength.

Tourist Beth Bronson, visiting Galveston from Allen, Texas near Dallas was hoping to ride the storm out.

“We spend money to come here with our families. It’s an inexpensive place to stay,” Bronson, 49, told TIME Magazine. “If they were to say evacuate, then yeah we would do it. But otherwise no.”

Earlier today, tropical storm warnings and hurricane watches were issued for places including Grand Isle, Louisiana and as far west as Sargent, Texas. However, tropical storm warnings and hurricane watches were allowed to be discontinued by the NHC for all areas south of Sargent earlier Tuesday.

Texas Governor, Rick Perry, issued a disaster declaration today for 17 counties in Texas, allowing the state to activate 1,200 Texas National Guard troops, six UH-60 Black Hawk helicopters and numerous other emergency organizations. In Louisiana, Governor Bobby Jindal declared a statewide emergency declaration. There up to 3,000 residents in low-lying coastal areas were told to evacuate. Also, in the western part of the state, people living in mobile homes or FEMA trailers along the coast were advised to leave.

Tropical Storm Edouard, the fifth tropical storm of the 2008 Atlantic hurricane season, also forced gas and oil companies in the Gulf of Mexico to close up and evacuate workers. According to the U.S. Minerals Management Service, over 20 of the 717 production platforms and 6 of 125 rigs were shut down.

The two major airports in Houston, Texas, William P. Hobby Airport and George Bush Intercontinental Airport, were delayed Tuesday morning between 30 minutes to 5 hours.

No deaths or major damage have been reported. The storm is expected to become a tropical depression by Wednesday.

Sunday, July 22, 2007

Virginia – Joshua Brady, a former Sprint Nextel customer, has had his cellular phone account shut off, but not because he wasn’t paying the phone bill, or even because he was late on payments, but because a customer service representative who assisted him, began to call him outside of her job, and make death threats to him in September of 2006. She was never fired for her actions, Brady says.

Brady has agreed to be interviewed by Wikinews to tell his story. All information and claims have been logged with Brady’s attorney and federal authorities.

The representative from Sprint Nextel, who for safety reasons is only being identified as Jessica, was working at the company’s call center in Ontario, Canada where Brady’s call to customer service was directed. According to Brady, Jessica then began to call him outside of her job duties at the call center after their first contact.

Brady called the center around 6:00 p.m. (eastern time) on a Saturday and attempted to receive help on a billing question and to find a way to stop prank calls. Brady requested a “soc code”, a code placed into the phone, that would allow for the number that was pranking him to be blocked. Unfortunately, Jessica did not know what that was, but tried unsuccessfully to find it. According to Brady, the only thing she could find was “the ANI feature call centers have.”

Brady then described to Jessica the billing issue he was having. He was being charged “for text messages I was not making”, even though he had unlimited text messaging with his billing plan. Meanwhile, Jessica called for a supervisor to help locate the code. As this customer service request over the phone was taking quite a bit of time, the two of them then started to discuss what two people would normally discuss if just chatting; sports, the weather, movies and music and if Virginia was a nice place to go on vacation. The supervisor then came by Jessica’s station with no luck on finding a code.

Later that night, around 10:30 p.m., Brady received a call. He answered it and much to his surprise, it was Jessica. He answered the phone with the usual “hello” and the voice on the other end answered with “hello Josh.” Brady was “surprised” that she had not said “hello Mr. Brady.”

“I then asked who it was, and she said Jessica. She told me about her day, and hoped that I did not mind her calling.” Then according to Brady, she started to describe how much she hated working in a call center, and how the job “pays the bills”, and asked if she could “come visit me sometime”. Brady said that he “immediately started to record” the call. Brady also stated that Jessica was not aware she was being recorded, and that further conversations were recorded without her knowing.

The call lasted about 15 minutes, but Brady said she “spoke so fast and moved along through things” that he “didn’t have a chance to talk if I wanted to. It [the call] ended with me interrupting her and telling her I had to go to dinner with a friend.”

Brady immediately called customer care back and reported Jessica’s actions to a supervisor (Jason), and the Floor Manager (Also named Jessica) at the Coos Bay call center, which is where his call happened to be directed. The advice he received was to “play along” and continue to report her actions until they could locate someone “better equipped” to handle the situation.

Jessica then began to call “about every other day or so” which turned out to be almost 30 calls, according to Brady who reported each call she made to Sprint Nextel.

Sprint Nextel then told Jessica to cease and desist all contact with Brady, but that didn’t stop Jessica from contacting him. She somehow found out the screen-name of his AOL Instant Messenger account, and left messages threatening to kill him. Brady logged the messages and faxed them to Sprint, who about a week later sent Brady a letter, saying that his accounts have been terminated.

“The purpose of this letter is to inform our that our office has received a complaint regarding your recent questionable interactions with our customer care group. Recent interactions with our company have prompted us to formally contact you. Sprint Nextel terms and conditions state that “termination of services. consistent with this agreement…”, said the letter from Sprint Nextel.

Brady states that Jessica is still employed with Sprint Nextel, despite the fact that all instant messages left by Jessica were forwarded to Sprint Nextel.

As recently as July 10, 2007, as many as 1,000 accounts were terminated by Sprint Nextel because customers were complaining too much and asking too many questions about billing.

“While we have worked to resolve your issues and questions to the best of our ability, the number of inquiries you have made to us during this time had led us to determine that we are unable to meet your current wireless needs,” said one letter to a sprint customer as recent as June 29, 2007. The letter states that the service will be terminated just one day after the letter was written despite saying they “understand switching to a new carrier causes an inconvenience.”

Two weeks ago, Sprint addressed the media about the mass-cancellations. “These accounts have been researched very carefully,” Sprint spokeswoman Roni Singleton said. “We feel strongly that the decisions we made, we stand by them. These decisions weren’t made lightly.”

“If the average person is calling less than once per month and these people are calling 40 or 50 times more, that takes away from customer service,” Singleton said. “Our priority is to improve the customer experience.”

Wikinews sent e-mails to Sprint Nextel on July 20 regarding the Brady incident; to date no response has been received.

Update: On July 23, 2007, Wikinews received an email response from a Sprint representative, going to some length to explain the termination of the customers who were calling up to hundreds of times a month. No information was given on the Brady case covered in this article; “customer privacy considerations” were cited as the reason and “no comment” was Sprint’s reply.

Thursday, February 24, 2005

A paste containing synthetic tooth enamel can seal small cavities without drilling. Kazue Yamagishi and colleagues at the FAP Dental Institute in Tokyo say that the paste can repair small cavities in 15 minutes.

Currently, fillers don’t stick to such small cavities so dentists must drill bigger holes. Hydroxyapatite crystals, of which natural enamel is made, bond with teeth to repair tiny areas of damage.

Yamagishi and colleagues have tested their paste on a lower premolar tooth that showed early signs of decay. They found that the synthetic enamel merged with the natural enamel. The synthetic enamel also appears to make teeth stronger which will improve resistance to future decay. As with drilling, however, there is still the potential for pain: The paste is strongly acidic to encourage crystal growth and causes inflammation if it touches the gums.

The paste is reported in the journal Nature.

Thursday, November 8, 2007

What you are about to read is an American life as lived by renowned author Edmund White. His life has been a crossroads, the fulcrum of high-brow Classicism and low-brow Brett Easton Ellisism. It is not for the faint. He has been the toast of the literary elite in New York, London and Paris, befriending artistic luminaries such as Salman Rushdie and Sir Ian McKellen while writing about a family where he was jealous his sister was having sex with his father as he fought off his mother’s amorous pursuit.

The fact is, Edmund White exists. His life exists. To the casual reader, they may find it disquieting that someone like his father existed in 1950’s America and that White’s work is the progeny of his intimate effort to understand his own experience.

Wikinews reporter David Shankbone understood that an interview with Edmund White, who is professor of creative writing at Princeton University, who wrote the seminal biography of Jean Genet, and who no longer can keep track of how many sex partners he has encountered, meant nothing would be off limits. Nothing was. Late in the interview they were joined by his partner Michael Caroll, who discussed White’s enduring feud with influential writer and activist Larry Kramer.

Wednesday, April 25, 2012

According to Israeli Prime Minister Benjamin Netanyahu, the termination of a natural gas contract between Egypt and Israel is a business matter and not a political issue between the two counties. Netanyahu’s statement on Monday backs away from other officials’ earlier responses to the action.

Egyptian Natural Gas Company announced Sunday, April 22 that it will stop supplying Israel with natural gas over a disagreement about payments. The company’s leader claims the other side is in “breach of contract” as Gasco has not been paid for what has already been delivered.

In 2005, Israel and Egypt, under former president Hosni Mubarak, signed a 15-year trade deal whereby Egypt would supply natual gas at a discounted rate to the Israelis. Tensions between the two countries have made Israel cautious about relying on Egypt for its energy. Since the 2011 Egyptian revolution, the pipelines for transporting natural gas from Egypt to Israel have been damaged up to 14 times.

When this decision was broadcast on Sunday night in Egypt, commentators for Egyptian news services discussed whether this decision was a blatant contractual infringement, a necessary commercial move, or an attack on the original peace treaty between Egypt and Israel made at Camp David in 1978.

In Israel, Yuval Steinitz, the finance minister, said, “This is a dangerous precedent that diminishes the peace treaty [between the two countries].”

Avigdor Lieberman, foreign affairs minister, had called on Egypt to reverse the decision and prevent the contractual dispute from escalating into a political issue. Since Netanyahu’s more recent comment, Lieberman has also backed away from characterizing the issue as a political dispute.

Egypt’s natural gas exports once made up 40 percent of Israel’s natural gas reserves, but Israel has looked for other options as the political atmosphere in Egypt changed. Israel is developing its own offshore fields, and it has begun to import other types of “dirty fuels,” like gas and diesel. As a result, Israeli consumers have seen a nine percent increase in electricity costs and Israel is preparing for the possibility of blackouts.

Sunday, May 22, 2005

“Communism was much better,” said Tsahiriin Daariimaa Saturday on the eve of Mongolia‘s presidential elections. Polls predict that many Mongolians plan to vote for their former communist rulers — the Mongolian People’s Revolutionary Party (MPRP).

Under communism, “everyone worked for the collective farm,” Daariimaa said. None of her children has a steady job these days.

Myatav Choijav is a Mongolian who shares that view; “Now, some people are very rich and some are very poor. In the old times, the government took better care of us ordinary people,” Choijav said. “Now, the government is very far away from us, especially if you live in the countryside and take care of sheep. Everyone was equal under communist rule,” Choijav said.

Tseveenjav, a 70-year-old sheep herder, agrees: “I will support the MPRP. They always do the right thing.”

Tseveenjav wears the traditional Mongolian thick boots and hat while sitting upon his horse with a dead marmot hung from his saddle. Falcon and Tiger, his sheepdogs, help him keep watch over 500 sheep.

Sambuu Ganbaator, a member of the Democratic Party, has a different opinion from most of his neighbors.

“Too many people forget what the MPRP did to Mongolia,” he said. “They kept Mongolia under a brutal dictatorship. You weren’t allowed to speak your mind.” Now, he said, “you can say anything you want to say and do what you want to live a happy life.”

The MPRP’s candidate, Nambariin Enkbayar, leads the polls and the ex-communist party has said that it is now committed to democracy.